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Patient Experience Coach
Mary Washington Healthcare is seeking a full-time Patient Experience Coach to join our growing team! MWHC is committed to providing outstanding patient care, so as a Patient Experience Coach you will be expected to create and support improvement plans for PE as well as coaching the best practices to MWHC staff. The position is heavily observational, and research-based with familiarity with LEAN, CAHPS, and Press Ganey survey methods required. Applicants should also have a bachelor’s degree, preferably in healthcare, and three years of related experience.  A great place to live and work.We offer a competitive salary, full benefits package and an excellent living and practice environment. Located just one hour south of Washington, DC and 45 minutes north of R


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