Purpose of Position:

Manage the Audiology Department and provide the full spectrum of clinical services to patients. Expand and provide systematic education and expertise in the use of telehealth within audiology and application models across multiple NSHC disciplines.  

Uphold the organization’s vision, mission, and corporate values.  Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Essential Functions:

• Perform leadership functions including selection, scheduling, training, performance management and discipline; Instill passion in assigned staff for NSHC’s mission, vision, and values, paying particular attention to the maintenance of a safe and productive work environment
• Demonstrate personal initiative and accountability while overseeing the department's budget; Forecast needs, allocate resources and/or take corrective action as necessary
• Provide support to the Vice President in all research-related activities, including but not limited to presenting to the Research and Ethics Review Board and assisting relevant departments in research studies and publications and managing telehealth / audiology related grants.
• Maintain quality and efficiency standards in the department, make recomendations for improvement, and implement and report results
• Utilize clinical process of assessment, diagnosis, planning, intervention and evaluation to assess the patient's condition and needs, set outcomes, implement appropriate actions and evaluate the patient's process while overseeing staff to ensure continuity of care
• Analyze and disseminate data regarding standards of practice, patient care and trends, etc. within the department of Audiology and across the Corporation. Identify necessary actions to respond to data and evaluate results to take corrective action when necesssary
• Participate in activities that promote audiological health and loss prevention and educate patients and families regarding audiological wellness
• Manage telehealth program and support other departments in application and/or training of program
• Expand the development and advancement of telehealth in the region, including but not limited to collaboration with multiple institutions.
• Coordinate research-related activities with oversight by the Research and Ethics Review Board.
• Assist departments in conducting clinical research studies and dissemination of findings significant to the patient population.
• Manage and organize grant-related activities and research, as well as write and support grants submissions for the institution.
• Perform other duties as assigned.

Personal Traits:

All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride.  Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.

Required Knowledge:

All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.

Job Specific knowledge is listed below:

• Knowledge of Audiology principles, practices, standards and techniques
• Knowledge of Telehealth programs and systems
• Knowledge of sound research methodology and scientific writing

Required Skills and Abilities:

All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork.  All employees should have patient/customer service skills, interpersonal skills and good communication skills.  All employees should have the ability to manage their time and organize their work to ensure efficient performance.  In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly.  Finally, all employees should have the ability to understand and manage patient/customer confidentiality.

Job specific skills and abilities are listed below:

• Strong organizational skills while maintaining attention to detail
• Self-starter that is able to maintain quality and quantity without supervision
• Strong communication skills, listening skills and conflict resolution skills

Minimum Requirements

*Must be licensed to practice