THE POSITION:

The Executive Director will assume primary operating and oversight responsibility for Stepping Stone of San Diego and will work closely with Board, Staff, and community partners to advance the organization’s work and mission. She/He/They will have ultimate responsibility for strategic, operational, administrative, and financial stewardship, and will actively engage community, constituents, and partners to ensure a successful, effective, and sustainable organization.

The Executive Director will also work with Board and Stakeholders to develop and implement a strategic vision for the future. They will provide motivational leadership to Stepping Stone with a focus on the following organizational priorities:

• Ensure ongoing financial sustainability through growth and diversification of fundraising capacity and results.
• Strengthen and improve internal systems and structures to ensure robust support of people, programs, and organizational growth.
• Expand, improve, and evolve programming to meet changing community needs, particularly in the area of mental health.
• Grow and expand organizational capability through training, professional development, and strategic talent acquisition.
• Raise visibility, awareness, and understanding of Stepping Stone’s work and accomplishments with all relevant audiences.

The Executive Director will also function as a primary representative of Stepping Stone (and the people and communities it serves) at public events, in the media, with policy makers, and in coalition with other allied community organizations and leaders.

RESPONSIBILITIES:

Organizational Leadership & Development

• Lead long-range visioning and strategic planning in partnership with Board of Directors, while engaging staff, volunteers, community, and stakeholders in this work;
• Inspire, motivate, and lead a team of committed and engaged professionals to realize the organization’s mission, vision, and strategic goals;
• With the Director of Operations, work to expand and improve organizational infrastructure – including business processes, systems, policies, and tools – to maximize efficiency and support current and future growth;
• Build strategic relationships and partnerships that will strengthen Stepping Stone’s overall reputation, visibility, and reach in San Diego and environs.

 Fundraising & Resource Development

• Lead efforts to grow fundraising programs and diversify revenue streams to broaden Stepping Stone’s base of support and strengthen its financial position;
• Personally maintain positive relationships with key individual and institutional funders;
• Support the work of the Development Committee of the Board in ensuring that all fundraising goals are met or exceeded;
• With the Development Committee, re-imagine special events to expand participation, reach, and results in a post-COVID environment.

 Staff Management & Development

• Maintain a professional climate that supports staff in setting and achieving goals, while attracting and retaining top-quality staff;
• Create professional development plans for staff members that provide opportunities for continued learning, training, and advancement, and build a leadership pipeline for Stepping Stone;
• Revise organization structures, roles, responsibilities, and job descriptions – as necessary, and within budget parameters) – to maximize capacity and impact;
• Lead the establishment of human resources policies, procedures, and/or protocols that support effective people strategies, as well as the recruitment, selection, employment, and management of employees.

 Financial Management

• Manage and support the external Finance Manager and provide oversight/enhancement to financial operations, budgeting, and financial management processes;
• Ensure sound financial practices and stewardship of the organization’s resources;
• Lead and oversee organizational strategies for annual budget, resource allocation, and financial reserves;
• Ensure fiscal transparency and provide the Board with regular information about the financial health of the organization;
• Ensure the organization has adequate insurance coverage and manage any claims processes that arise, including liability, property, D&O and worker’s compensation.

 Community Building & Outreach

• Nurture and develop relationships with community leaders, government agencies, partner organizations, local businesses, elected officials, and other external stakeholders;
• Attend community events and cultivate speaking opportunities to deepen local networks, engage new donors, and expand community presence;
• Develop and implement strategies to further solidify Stepping Stone’s reputation as a respected community leader and partner and the “Go-To” organization in San Diego County for LGBTQ+ recovery and mental health support.

 Program Support

• Manage and support the Director of Programs and the Program Teams in ensuring programmatic excellence, evaluation, and quality of services;
• Partner with staff, program participants, and community members in proactively identifying opportunities to expand, improve, and/or redesign programs to meet evolving needs;
• Support the development and implementation of systems for program evaluation, monitoring, and continuous improvement.

  Board Relations

• Collaborate with and support the Board of Directors in fulfilling its governance and fiduciary roles;
• Partner with the Board and its various Board Committees/Chairs to implement strategic plans and identify areas of growth;
• Report regularly and transparently to the Board of Directors to provide insight and awareness into operational, financial, and programmatic progress and challenges;
• Ensure that the Board is kept fully informed on the condition of the organization and important factors influencing it.

[NOTE: While no single candidate will have equal expertise in all the areas of responsibility above or all the skills, experience, and characteristics below, successful candidates will possess a compelling combination of many of them and the self-awareness and wisdom to leverage existing and/or new resources in the area(s) where they lack personal mastery.]

CANDIDATE PROFILE:

The new Executive Director & CEO will be an experienced and dynamic leader with a high level of emotional intelligence and professional maturity. They will have proven skills in fundraising, strategic planning, and organizational leadership and growth, as well as a commitment to diversity, equity, and inclusion at all levels of the organization. They will bring a transparent, fair, and collaborative leadership style as well as a successful track record of managing, developing, and supporting people and teams of broadly diverse ages, background, experience, and identity.

Successful candidates will demonstrate personal passion for Stepping Stone’s work and mission and a deep understanding of current issues facing the LGBTQ+ and recovery communities. They will be empathetic, warm, and people-centered and, at the same time, bring the professional skills and knowledge of systems, processes, and policies to lead an organization to new levels of growth and success. Regardless of professional background, strong cultural competency and humility around intersecting LGBTQ+, HIV, mental health, and substance use/recovery identities is critical.

Required Skills and Experience (Must Haves):

• Minimum of 10 years of successful senior leadership and management experience (CEO, Executive Director, Deputy Director or similar), including strong strategic planning, staff management, operations development, and relationship management skills, ideally in a nonprofit environment;
• History of having led organizational growth and transformation while facilitating greater mission achievement;
• Successful track record of nonprofit revenue development including individual, corporate, foundation, and special event fundraising;
• Experience building and managing budgets while driving sound financial decisions and policy making;
• Financial oversight and budget management experience in an organization of comparable size and complexity and with similar funding sources;
• Excellent people and team management skills with proven ability to positively coach and mentor staff while also ensuring accountability for results and outcomes;
• Intersectional understanding of LGBTQ social, political, healthcare, and equity issues;
• Ability to cultivate strategic relationships with other nonprofits, community organizations, public officials, LGBTQ Movement leaders, and non-LGBTQ allies;
• Exceptional written, oral, and electronic communications skills;
• Ability to lead effectively across differences in age, sexual orientation, gender identity, racial and ethnic background, ability, and socioeconomic status.

Desired Skills and Experience:

(competency in one or more of these areas may compensate for a gap elsewhere)

• Familiarity with San Diego’s service provider and funding networks; in particular, government agencies who fund Stepping Stone’s programmatic work;
• Knowledge and experience with grant-based programs and service delivery, such as Medicare, MediCal, HOPWA, and/or Departments of Health, Mental Health, or Human Services;
• Leadership experience in an organization or environment with Mental/Behavioral Health and/or Clinical programs or operations;
• Formal marketing, branding, and/or communications education and training;
• Knowledge and/or experience overseeing human resources policies and practices;
• Work in another LGBTQ or other community-based/community-centric, direct service organization;
• Experience working collaboratively and transparently with a Board of Directors or similar volunteer leadership group.

Desired Personal Qualities and Characteristics:

• Passion and commitment to Stepping Stone’s work, mission, and people it serves;
• Cultural competency and humility with regards to LGBTQ+, HIV, substance use/recovery, and other identity-based marginalization;
• Engaging, inclusive, and motivational leadership style;
• Strong interpersonal skills and high level of self-awareness;
• Charismatic leadership presence and engaging public speaker
• Prioritizes fairness, honesty and transparency;
• Willing and able to act as ‘the face and voice’ of Stepping Stone in a small-ish, tight-knit community;
• Able to build bridges when working with diverse communities;
• Accessible, relatable, personable, authentic, and warm;
• Able to set and respect personal and organizational boundaries (for self and others);
• Empathy, compassion, and sense of humor.