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Vanderbilt Health

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Coordinator, Patient & Family Experience
SummaryUnder general supervision and according to established policies and procedures, establishes a partnership with patients/families and hospital personnel to enhance a shared approach to the delivery of health care.ResponsibilitiesGreets patients and families upon arrival to the patient care unit and orients them to the Patient and Family Centered Care Program.Documents the identified Care Partner.Answers questions from patients and their families, and explains procedures and processes within the scope of their training/abilities.Conducts patient rounding.Maintains availability to meet with families daily.Communicates with appropriate staff regarding patient/family issues and/or concerns.Assist


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