Start the day excited to make a difference...end the day knowing you did. Come join our team.

Essential Functions & Responsibilities:

• Manages and oversees the follow-up of all patient service revenues for Mary Washington Hospital and Stafford Hospital.
• Contributes to development of an operating plan and budget. Responsible for managing departments expenses and labor for areas of responsibility.
• Works with department Director in setting yearly goals.
• Responsible for hiring, developing, coaching, discipline, and performance evaluations.
• Maintains and improves the department workflow and utilization of personnel to maximize individual and group productivity, competence and effectiveness.
• Provides support and coaching to assist in identifying denial trends with a focus on prevention.
• Monitors system dashboards and reporting to identify areas of focus and creates structured plans to address.
• Monitors write-offs and ensures all efforts to obtain reimbursement have been exhausted and proper approvals are obtained.
• Interacts with third party billing vendors to provide guidance and to ensure appropriate actions are taken to secure reimbursement. Communicates third party payer updates to Associates and leadership.
• Leads the bi-weekly denials meeting to identify trending and to collaborate with Revenue Cycle colleagues to address and prevent denials.
• Analyzes trends in A/R and sets goals to meet national benchmark standards.
• Maintains knowledge of government and private payer regulations and contracts.
• Maintains effective communication with insurance companies, managed care contractors, and governmental payers.
• Performs other duties as assigned.

Qualifications:

• Bachelor's degree in Business, Finance, or Healthcare Administration required.
• A minimum of three (3) years supervisory/management experience required.
• A minimum of five (5) years Patient Accounting experience in a health system or related field required.
• Proficiency with hospital accounts receivable software required, Epic experience preferred.
• Proficiency with Excel and Microsoft Word required.
• Certified Revenue Cycle Specialist (CRCS) or Certified Revenue Cycle Executive (CRCE) preferred.

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.