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Louis Stokes Cleveland VA Medical Center
Cleveland, Ohio
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Manager, Service Coordination
JOB SUMMARYThe Manager, Service Coordination will be responsible for the oversight of the daily operations and coordination related to the activities assigned to Service Coordination staff including daily team operations, internal and external departmental relations, and recruitment/evaluation of staff. This role will be responsible for developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. The Manager, Service Coordination will ensure staff are able to facilitate member and provider needs through entire case management cycle. Assist in reviewing and updating the clinical model as needed in collaboration with leadership. Responsible for compiling and re
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