Director, Customer Service in Houston, TX for Harris Health System

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CHRISTUS Health

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Sutter Health

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University of Maryland Medical System

Bel Air, Maryland

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Sutter Health

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Sacramento, California

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Sutter Health

Sacramento, California

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Surgical Director Pediatric Liver Transplant

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Manager - Surgery and PreOp PACU

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Phoenix, Arizona

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Department Supervisor, ED, Full Time, Nights

PIH Health

Los Angeles, California

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Director, Family Caregiving Institute

University of California, Davis

Sacramento, California

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Physician, Orthopedic Surgery (Santa Cruz, CA)

Sutter Health

Santa Cruz, California

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Director, Customer Service

JOB SUMMARY: Serves members by planning and implementing call center strategies and operations; improving systems and processes; responsible for overall performance in meeting the state guidelines and regulations; working with all level of managers and seniors management; developing of new targeting schemes, and scripting the optimization of existing programs; identifying requirements which includes targets, specific data, and anticipated outcomes; managing staff to achieve call center targets and goals; and promoting culture that encourages and ensures the member and staff satisfaction.MINIMUM QUALIFICATIONS:Education/Specialized Training/Licensure: HS Diploma or equivalent required; BS or BA is

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